Epicor Data Analytics - Notice history

All systems operational

North America
Operational

Epicor Data Analytics (EDA) - US - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

EDA Budgets & Forecasts - US - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 98.48%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
United Kingdom
Operational

Epicor Data Analytics (EDA) - UK - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

EDA Budgets & Forecasts - UK - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 98.48%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
Australia
Operational

Epicor Data Analytics (EDA) - AU - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

EDA Budgets & Forecasts - AU - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 98.48%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Notice history

Dec 2023

Upgrade EDA to version 23.11.2.0 - UKS
  • Completed
    December 06, 2023 at 7:00 PM
    Completed
    December 06, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    December 06, 2023 at 6:00 PM
    In progress
    December 06, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    December 06, 2023 at 6:00 PM
    Planned
    December 06, 2023 at 6:00 PM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

    Please Note
    As we have now moved to the Zero Downtime deployment process, starting with in the New Year, we will no longer be sending out these outage notification emails for releases. The Change calendar will still be updated with releases as normal.

    Notifications will still be sent out from Product & Platform for Maintenances and Unscheduled Outages.

Upgrade EDA to version 23.11.2.0 - AUS
  • Completed
    December 06, 2023 at 10:00 AM
    Completed
    December 06, 2023 at 10:00 AM

    Maintenance has completed successfully

  • In progress
    December 06, 2023 at 9:00 AM
    In progress
    December 06, 2023 at 9:00 AM

    Maintenance is now in progress

  • Planned
    December 06, 2023 at 9:00 AM
    Planned
    December 06, 2023 at 9:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

    Please Note
    As we have now moved to the Zero Downtime deployment process, starting with in the New Year, we will no longer be sending out these outage notification emails for releases. The Change calendar will still be updated with releases as normal.

    Notifications will still be sent out from Product & Platform for Maintenances and Unscheduled Outages.

Upgrade EDA to version 23.11.2.0 - USA
  • Completed
    December 06, 2023 at 2:00 AM
    Completed
    December 06, 2023 at 2:00 AM

    Maintenance has completed successfully

  • In progress
    December 06, 2023 at 1:00 AM
    In progress
    December 06, 2023 at 1:00 AM

    Maintenance is now in progress

  • Planned
    December 06, 2023 at 1:00 AM
    Planned
    December 06, 2023 at 1:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

    Please Note
    As we have now moved to the Zero Downtime deployment process, starting with in the New Year, we will no longer be sending out these outage notification emails for releases. The Change calendar will still be updated with releases as normal.

    Notifications will still be sent out from Product & Platform for Maintenances and Unscheduled Outages.

Nov 2023

Upgrade EDA to version 23.11.1.1 - UKS/EUR
  • Completed
    November 20, 2023 at 7:00 PM
    Completed
    November 20, 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    November 20, 2023 at 6:00 PM
    In progress
    November 20, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    November 20, 2023 at 6:00 PM
    Planned
    November 20, 2023 at 6:00 PM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade EDA to version 23.11.1.1 - AUS
  • Completed
    November 20, 2023 at 10:00 AM
    Completed
    November 20, 2023 at 10:00 AM

    Maintenance has completed successfully

  • In progress
    November 20, 2023 at 9:00 AM
    In progress
    November 20, 2023 at 9:00 AM

    Maintenance is now in progress

  • Planned
    November 20, 2023 at 9:00 AM
    Planned
    November 20, 2023 at 9:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade EDA to version 23.11.1.1 - USA/CAN
  • Completed
    November 19, 2023 at 11:00 PM
    Completed
    November 19, 2023 at 11:00 PM

    Maintenance has completed successfully

  • In progress
    November 19, 2023 at 10:00 PM
    In progress
    November 19, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    November 19, 2023 at 10:00 PM
    Planned
    November 19, 2023 at 10:00 PM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade EDA to version 23.10.2.0 - All Regions
  • Completed
    November 14, 2023 at 4:00 AM
    Completed
    November 14, 2023 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    November 14, 2023 at 3:30 AM
    In progress
    November 14, 2023 at 3:30 AM

    Maintenance is now in progress

  • Planned
    November 14, 2023 at 3:30 AM
    Planned
    November 14, 2023 at 3:30 AM

    Re-Deploying v23.10.2.0 to fix issue with accessing Budgeting & Forecasting. There should be minimal interruptions to service during this period.

We are aware of an issue in accessing Budgeting and Forecasting and we are investigating it
  • Resolved
    Resolved

    Fix has been applied to EDA Budgeting & Forecasting. This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We have been able to identify the issue, and the team is now working on a resolution. We hope to be able to share more detail shortly.

    We sincerely apologize for any inconvenience caused to you or your business. If you would like to discuss this further, please do not hesitate to contact your EDA admin.

  • Investigating
    Update

    We are aware that some of our customers are experiencing issues with Epicor Data Analytics.

    We are currently investigating the issue and will provide a further update soon.

    We would like to sincerely apologize for any inconvenience caused. If you would like to discuss this further, please do not hesitate to contact your EDA admin.

  • Investigating
    Investigating

    We are currently investigating this incident.

    Customers that have Budgeting and Forecasting may not be able to access the Phocas Homepage and will not be able to access Budgeting and Forecasting.

Oct 2023

Hotfix Upgrade EDA to version 23.10.1.2 - USA
  • Completed
    October 28, 2023 at 3:00 AM
    Completed
    October 28, 2023 at 3:00 AM

    Maintenance has completed successfully

  • In progress
    October 28, 2023 at 2:00 AM
    In progress
    October 28, 2023 at 2:00 AM

    Maintenance is now in progress

  • Planned
    October 28, 2023 at 2:00 AM
    Planned
    October 28, 2023 at 2:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Hotfix Upgrade EDA to version 23.10.1.2 - UKS
  • Completed
    October 27, 2023 at 6:00 PM
    Completed
    October 27, 2023 at 6:00 PM

    Maintenance has completed successfully

  • In progress
    October 27, 2023 at 5:00 PM
    In progress
    October 27, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    October 27, 2023 at 5:00 PM
    Planned
    October 27, 2023 at 5:00 PM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Hotfix Upgrade EDA to version 23.10.1.2 - AUS
  • Completed
    October 27, 2023 at 10:00 AM
    Completed
    October 27, 2023 at 10:00 AM

    Maintenance has completed successfully

  • In progress
    October 27, 2023 at 9:00 AM
    In progress
    October 27, 2023 at 9:00 AM

    Maintenance is now in progress

  • Planned
    October 27, 2023 at 9:00 AM
    Planned
    October 27, 2023 at 9:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade EDA to version v23.10.1 - UKS
  • Completed
    October 23, 2023 at 6:00 PM
    Completed
    October 23, 2023 at 6:00 PM

    Maintenance has completed successfully

  • In progress
    October 23, 2023 at 5:00 PM
    In progress
    October 23, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    October 23, 2023 at 5:00 PM
    Planned
    October 23, 2023 at 5:00 PM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade EDA to version v23.10.1 - AUS
  • Completed
    October 23, 2023 at 10:00 AM
    Completed
    October 23, 2023 at 10:00 AM

    Maintenance has completed successfully

  • In progress
    October 23, 2023 at 9:00 AM
    In progress
    October 23, 2023 at 9:00 AM

    Maintenance is now in progress

  • Planned
    October 23, 2023 at 9:00 AM
    Planned
    October 23, 2023 at 9:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Oct 2023 to Dec 2023

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